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Mar
10
Mona Information Technology Services (MITS) Online Service Delivery
Posted by Ackime Thomas on 10 March 2021 12:51 PM

TO: ALL MEMBERS OF THE UWI COMMUNITY

Mona Information Technology Services (MITS)

Online Service Delivery

 

Owing to the surge in COVID-19 cases, the Mona Information Technology Service (MITS) wishes to advise the campus community of the suspension of walk-in services, this is effective as of March 9, 2021 to March 22, 2021. The decision is consistent with the Campus’ COVID-19 protocols.

The User Support Services Team will serve the Campus’ stakeholders via the following communication channels:

 

WhatsApp Service Numbers

(876) 499-2291 & (876) 869-9775

Email - helpdesk@uwimona.edu.jm - For remote software installation requests please submit emails to uss.softwarerequest@uwimona.edu.jm and for Mona Messaging requests, please direct this category of requests to announcements@uwimona.edu.jm.

 

For Live Online Chat Support service or to submit a request/ticket, please use the following url - https://support.mona.uwi.edu/

We implore you all to observe the COVID-19 protocols.

 

MITS, making the customer experience our priority.

 

Office of the Campus CIO

Mona Information Technology Services (MITS)

The University of the West Indies

Mona Campus

 


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Mar
3
REVISED COVID-19 ARRANGEMENTS
Posted by Jeremy-Dane Ferguson on 03 March 2021 11:29 PM


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Mar
2
Stay In Control | Keep Our Community Safe: Hand Washing
Posted by Jeremy-Dane Ferguson on 02 March 2021 09:18 AM


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Feb
2
Data Privacy Day & The UWI Data Protection Policy
Posted by Jeremy-Dane Ferguson on 02 February 2021 11:09 AM

Data Privacy Day & The UWI Data Protection Policy

Scope of The UWI Data Protection Policy

  • Governs personal data provided to and /or maintained by The UWI pertaining to previously registered, registered or prospective students, UWI personnel, staff and third parties.
  • Applies to Data held in both manual and electronic formats
  • Covers all Personal Data about staff, students, alumni, suppliers or any person who interacts with The UWI and with which a staff member comes into contact; applies to all authorized staff who handle the Personal Data of staff, students, suppliers and alumni on behalf of The UWI
  • Covers all Personal Data received by authorized staff, about staff, students, suppliers or  other third parties who process data on behalf of The UWI

See more...


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Jan
6
Application Blocked by Java Security Solution
Posted by Ackime Thomas on 06 January 2021 11:50 AM

Search Configure Java > select Security

Under Exception Site List> Select Edit Site List

Then Add " http://bannlinappt2-srv.uwimona.edu.jm:9001/forms/"

Select Add and then Continue. Close all browsers and restart the application.


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